CSCPay Mobile

★★☆☆☆

Is it better than stopping by the bank every other week for more rolls of quarters? Maaaaaybe. It was during the 2020 covid-lockdown coin shortage, but now?

It means doing my laundry depends not just on the washer and dryer working, but on the control box working, the control box’s internet connection working, my phone being charged, my phone’s internet connection working, and the CSC online servers working.

I can’t remember the last time the washer or dryer broke down. But there’ve been plenty of times when the app couldn’t find them, or couldn’t find my account.

On the plus side, it is nice to be able to check whether a machine is available before going to the laundry room. And sometimes it alerts me when a cycle is done. (It’s supposed to always, but it doesn’t.)

But that’s a lot of extra points of failure for not much improvement.

Update August 2024: They’ve started sending me ads through system push notifications, which I consider an abuse of notifications. So I’ve turned off notifications from the app entirely and lowered my rating. The only alerts a laundry app should be sending you are “your cycle finished” or “the machine you were waiting for is available.” And that never worked reliably to begin with.