I took an odd tech support call at work the other day. Someone called in asking about how quickly she could get a new IP address, because she didn’t want anyone to know where she lived. I tried to explain it was all about the network connection, not the physical location, and no, it wasn’t associated with her email address either, and how are you connected?

It transpired that she wasn’t even one of our customers, and that she wanted us to “block” her IP by putting X’s through everything “like you have on your website.”

Huh?

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Microsoft responds to Apple’s contention that portable video isn’t a big market:

“Ask kids in the back of a car on a two-hour trip, ‘Hey, would you like to have your videos there?’ My kids would,” Gates said. “I guess Steve’s kids just listen to Bach and Mozart. But mine, they want to watch ‘Finding Nemo.’ I don’t know who made that, but it’s really a neat movie.”

Yeah, who was that?

I accidentally hit ctrl-H in our computer system today…..and it acted like backspace. I have never before run into a modern, GUI-based program where that would happen. Then again, I don’t recall ever trying it, either.

I’ve been thinking about adding memory to the PowerBook for a while now, and for various other reasons we ended up at Fry’s last night. I figured, we’re here anyway, why not at least price the RAM?

Well, here’s a big fragging “Why Not:” I couldn’t remember the exact specs required. There was, however, a chart listing various laptop models, and the employees could look up requirements by model in the computer. The problem there was that I knew it as “the new 12″ PowerBook G4,” not as “Model A1010,” so they ended up (as near as I can tell) pulling up the specs for last year’s PowerBook (the 1 GHz instead of the 1.33 GHz). Naturally, the two models use different kinds of RAM.

When we got home last night, I cracked open the manual to compare the specs. Tonight, I waded through the Fry’s return line, and this time I brought the manual along — as I’d intended to do in the first place.

Everything went smoothly except for one glitch. The memory slot is covered by a panel with four size #0 Phillips head screws. I do have a size #0 screwdriver, and three of the screws came out easily. One of them refused to move, and the head ended up getting stripped somewhat. Eventually I was able to get it.

So, now the laptop has gone from having the smallest amount of memory at 256 MB (barring the ancient Mac clone in the closet) to having the most memory of all our computers at 1.25 GB.

A new version of XFN has been released, with a few changes and a few new attributes. (XFN, the “XHTML Friends Network” is a simple way of adding information to a link to indicate your relationship to that person.)

New relationship types include kin and contact, expanding the family and friendship dimensions, and me. The primary reason to add me seems to involve linking together profiles at multiple social networking sites – Friendster, Orkut, etc., but it brings up an interesting question:

How do you handle a site run by more than one person? We’ve had XFN info on this page since sometime last year, and it’s worked, because we share mostly the same circle of friends. But we also have links to our individual websites. Should these both be marked “me?” Presumably not, since the separate sites wouldn’t represent the same person. Perhaps something to consider for XFN 1.2?