Tag: email

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Blast from the past. Doing some email testing & dredged up my old netscape.net address. Had to re-activate it, and the handful of messages I probably saved way back in the day were gone, and now it’s aim.com instead…but it’s still got my years-outdated contact list, including people I haven’t interacted with in a decade.

As near as I can tell, I put together the list when I was in college, and never updated it. It’s still got all the old uci.edu and geocities.com addresses.

Oh, wow…there’s a pager number in there! (Remember those?)

Originally posted on Google+

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I’ve dealt with a couple of companies that try to plug the general lack of security in email by using a “secure email” service. The way this works is:

  1. The company sends you an email with a link to a third-party or co-branded website, asking you to click on it in order to read important information about your financial/insurance/whatever account. (Or better yet, the third party site sends you the mail on the company’s behalf.)
  2. You click on the link and open the site in your web browser.
  3. You register for the site (which usually involves entering your name, choosing a password, and possibly entering other personal detail like a reminder question.)
  4. You log into the site and actually read the message.

Can you see what the problem is?

That’s right: Steps 1-3 are exactly what you see in a phishing attack. Only in a phishing attack, the third-party site is a fake that’s trying to collect account information (like your login and password) or personal information (like your SSN).

So while they may be solving the immediate problem of “someone might intercept this message,” they’re perpetuating a broader problem by training people to fall for phishing attacks.

Sadly, this is not new.

Update 2022: A decade later, they’re still doing it.

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Google has just launched desktop notifications for Gmail using HTML5 technology. Of course, they’ve had a separate pop-up notifier for quite a while now. How does this one compare?

Improvements:

  • Will run on any operating system.
  • Doesn’t need to be installed on your computer.
  • Doesn’t require a registry hack now that GMail requires SSL on everything.
  • Doesn’t require you to enter your login & password in a separate app.
  • Lets you choose between only chat notifications, only email notifications, or both.
  • If you use Priority Inbox, lets you choose between all new messages or only those PI has marked as Important.

Downside:

  • Needs Gmail to be open. No biggie, as this is true of pop-up notifications for Outlook, Thunderbird, etc. But since the old notifier was a separate app, it could run on its own.
  • Only works with Chrome so far.

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Twitter writes that link length shouldn’t matter, but the zillions of URL shortening services out there show that, for now, it does.

But why?

There are two main reasons to shorten* a link:

  • There’s a technical limit, such as SMS message length or email line width.
  • You expect people to manually enter the URL.

Right now, with Twitter messages limited to 140 characters and links forced to share that space with the rest of the post, URL shorteners are critical. But they’re working on a plan to accept longer URLs, and specifically shorten them for SMS messages. The full link will be available on the Twitter website, desktop clients, and other platforms that don’t have that hard and fast limit.

That will cut down on the demand for shorteners, but they’ll still be useful.

For one thing, there are other microblogging platforms out there like StatusNet.

For another, there’s email.

IIRC, the first URL shorteners launched because email programs often break up really long lines, including really long URLs. In plain-text messages, that leaves links not just unclickable, but inconvenient even to copy and paste, because you have to copy each line separately and paste them together. This will continue to be an issue as long as people continue to put visible URLs in email.

And then there’s the human factor. It might not be easy to remember http://is.gd/cGE8V, but it certainly takes a lot less time to write it on a scrap of paper than http://blogs.discovermagazine.com/badastronomy/2010/06/07/hard-to-port-eject-goose-eject/.

Which of those URLs would you rather type on your keyboard? Or worse, on your mobile phone?

*In this case, I mean making it really short and cryptic. There are plenty of reasons to keep links readable and sort of short.

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Slowly but surely, my email cleanup continues.

After paring my inbox down to 100 items in mid-January, then 75 by the end of the month, I set my next goal of getting it down to 50 by the end of February. I just made it. I managed to hold in the 60-65 range for most of the month (after going through each day’s new mail), and decided to make an extra effort on the last day.

I’ve gotten a lot better at dealing with new stuff, whether answering it, filing it, taking an action elsewhere online or in the real world, or (in some cases) just deleting it. I’ve only got about 10 items from the last two months that I still need to act on in some way. The rest are older, mostly Flash-related info or to-do items. A lot of them are going to take longer since they involve research, or scanning, or writing.

So instead of aiming for 25 by the end of March, I’m going to aim for 30.

Who knows? By summer, I may actually have only new messages in my inbox!

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Well, I actually made one of my goals for January. I not only got my email inbox down to 100, I got it to my secondary goal of 75!

A lot of what’s left are to-do items for my Flash website. (Some reminders I sent to myself, some info people sent me.) I should either find time to do them, or add them to my current to-do list and remove them from my inbox.

Next goal: Inbox 50 by the end of February.