App icons for Kobo, Kindle, Play Books and ComiXology

While reading about Amazon’s purchase of GoodReads, I noticed a link to an article about e-book discovery that points out that a lot of people tend to explore multiple e-book stores. As someone who has done that, I’d like to comment on my experience.

Classic Kindle

I didn’t really start reading ebooks until I had a device I could use. I don’t like reading fiction on a desktop or laptop computer, and I don’t like reading it on a tiny phone. A couple of years back, Katie bought a Kindle 2, which is just about perfect for the base use case of reading a book from start to finish (though it’s a pain for much of anything else — I imagine the touch screen on the Paperwhite line is a huge improvement). My first serious eBook reading was on that dedicated device, which is linked to her account.

Tablet: Branching Out

Since I bought a general-purpose tablet last summer, I’ve branched out a bit. I picked up a few books on Google Play because they gave me some store credit when I bought the Nexus 7. At the time, a local independent bookstore that I like, Mysterious Galaxy, had a deal with Google where they could get a cut of what I spent.

I bought other books on the Kindle store, sometimes because of price or special deals, sometimes because of selection. Sometimes I’d even deliberately choose Amazon because the site where I learned about the book had an affiliate link, and I knew I’d be helping to support them. Mostly, I just like the Kindle reader app better.

At the start of the year, Google Play ended their deal with IndieBound. The new choice for independent bookstores seems to be Kobo. I’ve bought a few books from there after linking my account with Mysterious Galaxy, but I still don’t like the reader app much, and the service just seems…well…pushy. I’ve had to turn off a lot of “features” in the app. I don’t want or need recommendations in my status bar, thank you very much. And I sure as heck don’t need “accomplishments” to encourage me to read more. You know what encourages me to read more? Having time to read.

Fractured Library

The result is that between the two of us, we’ve got a small library of eBooks spread across two Kindle accounts, Google Play and Kobo…on two mutually exclusive devices. (And that’s not counting the reference books I’ve bought from O’Reilly and saved to Dropbox.)

OK, so it’s not a huge deal now, but as we buy more eBooks, it’s going to get harder to remember which book is on which account when trying to look something up or reread. We already have to discuss how to buy books that we’re both interested in reading.

I like having multiple sources to choose from. Selection, price, being able to support a third party, these are all things that you don’t necessarily get with a fully-siloed approach. But with the way eBooks are handled right now, it does add barriers to finding things.

I would prefer the way digital music purchases work: I can buy from anywhere, download a DRM-free file, and then put everything in one place. It doesn’t matter whether I bought the music from iTunes, Amazon, directly from the artist, or imported it from a CD. There’s no question of where to go when I want to listen to it. (Well, until they switch to an all-cloud-storage model, anyway. The cynical part of my brain wonders if this is the real goal behind that trend.)

On the plus side, since the libraries are searchable, and three of them are linked to the same device, it’s actually an improvement over the years we were living in a too-small apartment with 90% of our books in storage, and it was a question of finding which box they were in.

Yesterday, my phone suddenly started downloading something called “Facebook build (somethingorother).” It didn’t show any progress, wouldn’t go away, and I worried that maybe it was a piece of malware or something buggy. A quick search turned up nothing. A later search found other people asking what this was. Late last night, there were articles about “Hey, why is Facebook updating itself!”

It turns out that yes, Facebook is now downloading its own updates on Android phones and tablets instead of just pushing them out through the relevant app stores (Google Play and Amazon, mainly). I’m sure they thought it was a great idea — web browsers like Firefox and Chrome have been doing this for several years on the desktop.

The problem is that it violates expectations of what the app will do, and where your software is coming from.

Imagine your car’s manufacturer issues a recall. Now imagine three scenarios:

Scenario 1: You receive a notice of the recall, asking you to make an appointment to bring the car in for maintenance. (For those of you who don’t drive, this is how it normally works.)

Scenario 2: You receive a notice offering to send a technician out to do the repairs at your home or workplace. (This would be awesome, but impractical.)

Scenario 3: You’re sitting in the living room when you hear a noise from the garage. You go out to investigate and find someone messing with your car.

That’s what this feels like.

It’s one thing to offer software through third-party channels. The fact that it’s possible is one of the reasons I prefer Android to iOS. In that case, notifying me of updates, maybe even simplifying the download would be very convenient — if I know ahead of time that it’s going to happen. And if they’re not switching channels on me. A download coming from some new location, but claiming to be a familiar piece of software, and a notice telling you to install it? That’s how trojans work.

In short, it’s a violation of trust…and if there’s one thing we’ve learned about Facebook over the last few years, it’s that the social network has enough problems with trust.

Spider-Man answers his cell phoneComic book convention season has begun, and I’ve updated my Tips for Comic-Con with a bunch of ideas for keeping connected during and after the con. Smartphones, live-blogging and social networking have changed expectations and added a new set of challenges to the crowded event.

Getting Online

  • Wi-Fi is available in some parts of the convention center (which ones varies year to year). It’s frequently jammed, though.
  • If you see both free wifi and a paid hotspot on a service you already subscribe to, go with the paid service. It’ll be less crowded.
  • If you need to get online but can’t connect on the convention floor, hit a nearby hotel lobby.
  • Hotel internet access is often faster early in the morning than late at night, because no one wants to get up early to go online. That’s the time to upload your photos.
  • Cell reception can vary a lot by carrier in some convention centers, especially those with basement exhibit halls (Long Beach, I’m looking at you.)

Social Networking

  • If you want to update multiple social networks from the con, don’t spend time posting to all of them on a busy connection. Pick one and have it sync to the others using built-in connectors or IFTTT.
  • Tag your photos by convention+year and topic. Examples: Comic-Con 2013, #SanDiego, #cosplay, #SDCC, #StarWars.
  • Look for photo pools/groups dedicated to the convention (ex: SDCC on Flickr) or topics.
  • If you aren’t posting photos instantly but do want to share them, post them nightly or as soon as you get home. Interest drops off quickly after the con is over.

Hardware

  • Set your phone to vibrate and text instead of calling. You won’t be able to hear it ring or carry on a conversation on the main floor. Even then, you’ll want to check frequently for messages you’ve missed.
  • Bring a spare battery for your camera so you can swap it out in the middle of the day.
  • Make sure you bring chargers and data cables for ALL your electronics. Charge your phone every night, even if you don’t think you need to.
  • If you heavily use a power-hungry phone, carry a battery extender so you can recharge without finding a socket.
  • Save battery by turning off or slowing down notifications that you won’t be keeping up with during the con. If you only plan to check (for instance) Facebook in lines and after hours, you don’t need your phone checking every 5 minutes while you’re on the floor.

Head over to Speed Force for the full list of Comic-Con tips!

I’ve been reading a Slashdot thread where people who don’t and won’t use tablets argue over why they don’t count as personal computers, because they supposedly aren’t useful for anything except consuming media (not that they’ve tried, I imagine, except maybe the 2 minutes they tried typing on an iPad that one time in Frys or Best Buy and didn’t allow themselves time to get used to the onscreen keyboard), and therefore can’t possibly have any valid use case. (And besides, if we admit that a tablet is a computer, then Apple wins!)

You can certainly make a distinction based on form factor. You can maybe make a distinction based on OS, but then you have to define what makes a PC operating system and what makes a tablet/smartphone/whatever operating system, and things are going to get blurry when you look at, say, Windows 8.

You can sort of make a distinction based on whether you can develop and install your own software, but even that isn’t hard and fast. You can write code in an editor. Compiling is a matter of whether a compiler is available, not something intrinsic to the device itself. Installing software from outside the walled garden is easy on Android, not so much on iOS. (Incidentally, this is the main reason I’ve chosen Android over iOS.) Both have large software ecosystems that developers can contribute to and the average user can install from, which is what actually matters to the average user. (The funny thing is, I remember plenty of arguments about how hard it is to install third-party software on Linux where the counter-argument was that with apt-get, you mostly don’t need to.)

But a lot of Slashdotters are spouting gems on the order of “It doesn’t have a keyboard!” OK, neither does your desktop until you plug one in. Which you can do with a lot of tablets. Or “It doesn’t have a mouse!” – Really? Are you serious? They’ve merged a trackpad with a screen. “I can’t upgrade the parts!” Well, that rules out a lot of consumer-focused desktops, doesn’t it? “PCs have applications, tablets have apps.” – Is there really any meaningful distinction between the two terms?

Pair a Bluetooth keyboard and mouse with your tablet. Hook it up to an external monitor. Or don’t, since the typical tablet already has a better screen than an SE/30. Now you’ve got a workstation, with no more hardware than you would have hooked up to your desktop box. Install an office suite, an image editor, a coding editor — heck, a tax program. At this point the key difference in what’s useful is which applications are available. Wow, I’m having a flashback to all those old Windows vs. Mac vs. Linux arguments.

And yet people insist that these devices are “only toys.”

I still can’t get over the fact that a tech discussion site like Slashdot is so full of neophobes…but then they’ve always been. Look back at the “who would want a touch screen?” debates from a few years ago, or the “wow, this iPod thing is lame” initial reviews.

There’s a bubble a lot of geeks live in where they don’t think about other people’s use cases or workflows. That touch screen debate was full of talk about arm strain from vertical monitors, not considering horizontal or handheld screens, and not considering touch as a complement to keyboard & mouse. (My two-year old wants to touch the screen on the desktop and laptop, and I keep having to explain that they don’t work that way.) There are people out there who consider GUIs to be useful only for opening multiple terminals. And let’s not even get started on the decisions driving Gnome 3, eliminating things like files on the desktop or the minimize button because who uses those?

I learned my lesson when the iMac came out and I thought it was ridiculous. Who would want such a limited computer? As it turned out, lots of people…because they wanted and needed different things from a computer than I did.

So these days, when I see a piece of technology I can’t fathom the use for, I try not to rant about how useless it is. Instead, I wait and see what other people come up with. Sometimes it really is useless (though even the CueCat found a second life as a scanner for LibraryThing), but sometimes the failure isn’t in the technology, but in my own imagination.