I went by the Spectrum for lunch, and the line to get into the Apple Store for the new iPhone was still stretched past several storefronts into the nearest courtyard, right up to the fountain by the carousel — even though they’d launched that morning. Actually, I had several co-workers who were late today because they went down at opening for the launch.

From what I hear it was fairly chaotic, at least in the morning. Apple’s new policy of making you activate the phone in the store was causing delays, especially factoring in the fact that iTunes’ servers got swamped. That would explain why the line was still so long several hours after opening.

Usability note: One of said co-workers got tripped up trying to sync music to his new phone, because the default is to not synchronize music, and the “Sync only checked songs” box looked close enough to being the right option that he didn’t dig deeper.

Sorry for the lack of updates this past week. I was just way too busy prepping for our move this weekend.

A couple of interesting news bits I noticed when I got into work this morning:

It looks like I’ve been lucky with installing Windows XP Service Pack 3. I’ve had no problems with the one machine I installed it on. According to Information Week, a lot of people are having serious problems with SP3, including BSOD on AMD-based systems.

Also, NetCraft has a screenshot of a PayPal page with both the green bar of an Extended Validation (EV) SSL certificate and a cross-site scripting (XSS) vulnerability. It’s a step or two beyond the standard lock icon, but there are still limits to what an EV cert can tell you. Unfortunately PayPal and others are really trying to drum “green bar = safe” into people’s heads.

It’s clear that a lot of people don’t actually read web pages before they respond to them. They’ll do things like…

  • Contact someone with a similar name, even when it’s clearly the wrong sort of organization — say, a student writing club and not the bookseller that’s been causing them problems.
  • Ask a blogger for a job application for a company mentioned in the post.
  • Ask unrelated tech support questions on a blog post because they used the wrong search terms for their problem.
  • Ask for help creating Flash animations on a forum dedicated to the Flash super-hero, then get indignant when people have the gall to point out that they’re in the wrong place.

Now, usability guru Jakob Nielsen reports on a study showing just how much people don’t read. In the average visit, users only read 28% of your text if you’re lucky. You have to drop way down — to 111 words — just to count on visitors reading half of it.

Depressing, but it explains so much. And it suggests there’s a benefit to highlighting key phrases. If they’re only going to read ¼ of the text, you may as well make sure it includes the important stuff.

Mark Pilgrim, in The Day the Music Died, points out what happens when DRM meets market failure.

On August 31, Microsoft will turn off the servers that validate their “PlaysForSure” DRM system (this predates the system they use for the Zune). This means that anyone who has bought music that uses PlaysForSure will not be able to transfer it when they upgrade or replace their computer, or get a new music player.

It won’t be an instantaneous death like DIVX was, or like a subscription system, because it doesn’t phone home whenever you try to play a track. But it’ll be a lot faster than simple technological obsolescence. I can still play my old VHS tapes until my VCR breaks down (and then I could probably still get it fixed if I really wanted to), even though I don’t think I’ve seen a pre-recorded tape in a store in years.

This is also why I prefer to check Amazon’s MP3 store first, before going onto the iTunes Music Store, and then prefer DRM-free iTunes Plus to standard iTunes tracks. Given their current position, Apple isn’t likely to get rid of iTunes anytime soon, but if they ever did, I’d be in the same boat as people who purchased PlaysForSure tracks. (Though I’m hoping they’ll move the entire catalog away from DRM long before that happens.) Whereas since Amazon’s tracks are plain, ordinary MP3s, they could abandon the business tomorrow and I’d still be able to play the tracks for as long as I can find software that plays MP3s.

(via ma.tt)

The CBLDF has issued a press released detailing the victory in the Gordon Lee case. This was the case in which a comic book store in Rome, Georgia, as part of a 2004 Halloween promotion, was handing out free comics left over from that year’s Free Comic Book Day. Among over 2,000 comics, they accidentally included a copy of Alternative Comics #2, which included a story about Picasso which included him running around his studio in the nude. And they accidentally gave it to a kid. The parents wouldn’t accept an apology, and pressed charges instead. The DA has been determined to make an example out of him, pushing grossly overinflated charges including felonies that would have given him prison time. 3½ years, 3 trial dates, a mistrial for prosecutorial misconduct, and $100,000 in defense costs later, the Rome DA finally agreed to drop the case in exchange for a written letter of apology — which is exactly what the store owner had offered in the first place.

Cookie Security in WordPress 2.5. The latest version of the blogging software has a feature that can make it harder for attackers to grab your login sessions. It involves setting a pass phrase in wp-config.php, one which you’ll never have to remember, but which will be unique to your site. You have to copy the SECRET_KEY section from wp-config-sample.php and add in your passphrase…or you can generate a random code at http://api.wordpress.org/secret-key/1.0/ (be sure to put it in the middle of the file!)

The Internet Storm Center writes on Hundreds of Thousands of SQL Injections — all websites that have been hacked to host various sorts of malware.

Scientists have built a computer model of the Neanderthal vocal tract based on fossils, and have simulated the kinds of sounds they could have produced. Ever since I read Robert J. Sawyer’s Neanderthal Parallax novels, I’ve been fascinated by the idea that there were two distinct human species, living side by side, for perhaps thousands of years. What happened to them? Did our ancestors kill them off, or interbreed with them? Did they fail to adapt to a changing climate? (via Slashdot)

On a related note, it seems that Expelled, the anti-science propaganda film that actually invokes Godwin’s Law by claiming that “believing” evolution leads to Nazis, opens this weekend. I’m curious to see how badly they misrepresent things (it’s always best to look for yourself, instead of just taking other people at their word—that’s the whole idea behind science, after all), but I can’t bring myself to support them by actually giving them money. Meanwhile, Expelled Exposed is interesting reading.

In software, dria.org explains why the AwesomeBar is awesome. That’s the nickname given to the new address bar in Firefox 3, which lets you search your browser history as you type. It’s the reason I never went back to Firefox 2 after trying out one of the later FX3 betas, and why I’ve installed Fx3b5 on two more machines. The Opera 9.5 previews have a similar feature, but Firefox’s implementation is better visually. It’s easier to spot the page you want, and over time, it learns which pages you visit more often. It’s so much faster to type a word or two than to hunt through the bookmarks menu. (via Asa Dotzler)

IEEE has an article on how copyright law applies to websites, What Can You (Legally) Take From the Web?

Finally, ***Dave relates an incredibly cool story of going to see Avenue Q and what happened after the show. I had no idea that (at least in New York), the “Give Me Your Money” segment was actually collecting for a charity.