Category: Annoyances

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As one of the many working stiffs who can access the internet from work but has to share a connection, I would like to make a request of the corporate world at large:

STOP REQUIRING FLASH TO VIEW YOUR SITE!!!!!!

Everything I look at on the net while at work has to go through a server in northern CA, which doesn’t have Flash capability and probably never will, because it would be even slower if the 250 people using it were allowed to view bandwidth-hogging all-Flash sites. With the economy being what it is, bandwidth costs being what they are, and connection power needing to be split at most offices, I’m not sure any company should be upping the ante this far in the name of pretty pictures. And the defense that people can look at it at home isn’t too great, either, since DSL is out of reach of more working stiffs than web geeks want to admit, and Deity-of-Your-Choice only knows when it might creep into affordability.

So, please do what you used to do, and keep your non-Flash site online after the upgrade, instead of routing us to a page exhorting the wonders of Flash and attempting to bully us into downloading it. (Baaaa.) You’ll widen your audience with very little effort–and hey, aren’t non-Flash sites easier to maintain?

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Yesterday was a complete Monday, and Kelson and I decided that since we needed to go to the market, we’d split up and he’d grab food at the Pick Up Stix in the same shopping center. As I was looking at yogurt, he came into the store and reported that they’d changed their menu yet again and the Buddha’s Feast (mixed veggies) that I’d wanted was now labeled a “Veggie Saute,” but otherwise had still seemed all right to get. Okay, fine. We finished our shopping and went home.

Come to find, when I opened the carton, that not only had the name changed but also the contents. I’d been expecting the old ingredient list, which to the best of my memory included baby corn, eggplant, and snow peas. None of that here. Just a lot of carrots and zucchini, with a handful of bean sprouts, a couple of mushrooms, and a sprig or two of broccoli. Not even any onions or peppers.

Then I found the meat. Not just one piece, either. Three pieces of beef and one of chicken. And it wasn’t stray chicken from Kelson’s dinner, since his was dyed brown with soy sauce and this was lily-white. So they managed to bring in bits from not just one but two dishes that weren’t even in our order! I have never been so happy not to be a strict vegetarian (or Hindu).

This is still very bad news. If a place that does kung pao is this careless about cleaning their utensils, we can’t eat there anymore. Not that it’s worth it anymore since they’ve been systematically getting rid of everything we really like. I didn’t often get the Black Bean Shrimp (aka Double Indemnity Delite), but it was nice to know that if I needed a fix, I could get it. Not anymore.

Nasty letters, here we come. And if you know anybody with the potential to be affected by this kind of sloppiness, you might want to tell them too, if they don’t already know.

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For various reasons, some stupid, some frustrating, and none of which I should have worried about that late at night, I stayed up waaay too late last night. And then couldn’t get to sleep for about 45 minutes after going to bed.

So I went to Starbucks on the way to work. The woman at the cash register wrote my name down as “KALSLN” despite the fact that I spelled it out loud to her. I suppose I should be grateful she got more than half the letters right. I’m always amazed at the new and surprising ways people find to misspell my name, though. If I’d been more awake, I would have added my usual “like Nelson with a K.” Of course, if I’d been more awake, I wouldn’t have stopped for coffee.

The rest of the drive was uneventful until I was ready to get off the freeway. Remember The Turn Signal Is Your Friend? Here’s another one. There was a pack of cars in the right lane, all about three carlengths apart, and I needed to get over to reach my exit. Unfortunately the gap I picked was in front of a Mercedes, who refused to open the gap at all. So this guy is tailgating me, barely a carlength behind, at 65 MPH. Last I looked, stopping distance at that speed was a whole lot longer than that. We reach the ramp to the next freeway, which is a cloverleaf, and my blueberry muffin rolls out of its bag onto the seat, spilling crumbs everywhere. Now, at this point I have to get over one lane immediately in order to be able to turn left at the real exit, but there’s a huge truck in that lane. So I pass the truck, start signalling, start to move over – and this jerk (who has never dropped more than a single car length behind me the entire time) not only zooms into the next lane and starts to pass me, but starts honking at me. Note that I started signalling before he passed me! I slam on the brakes (which, if he’d still been behind me, would have guaranteed a collision) and honk the horn, and the muffin (which I’d fortunately rolled back into its bag) rolls forward, hits the underside of the dashboard and lands on the floor.

To top it all off, a construction crew was blocking the left turn lane, so I may as well have stayed in the right lane.

Here’s hoping the day gets better and not worse…

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(If you couldn’t tell from the title, this is gonna be a rant.)

When I was in college, I was involved with a creative writing club / literary discussion group called the Literary Guild at UCI. I built a website to post club information and collect our writing projects, and we set up a listserv for online discussion and collaboration.

After a while we started getting complaints from people about how they never received their books, or they were sick of getting junk mail from us, etc. and it became pretty clear they were complaining about the Literary Guild Book Club, which at the time didn’t have a website.

Now think: You’ve signed up with a company that lets you order books from a catalog. The website you find is all about college students and weekly meetings on campus. No mention of catalogs, or ordering books, or even customer service (oops, I mean “customer care”). Don’t you think you might wonder if maybe, just maybe this wasn’t the same group of people?

So we put up a note on the home page stating “We are NOT affiliated with the book club!” Over time it became bold, and then red, and when we noticed the “other” Literary Guild had set up a home page we added a link, and occasionally people would still send us their complaints.

Fast forward to today. Continue reading →

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I had an email conversation with someone over the last two days, which, in another industry, might have gone something like this:

Customer: “My light won’t turn on.”

Me: “Make sure it’s plugged in.”

Customer: “It still desn’t work.”

Me: “Try changing the bulb.”

Customer: “No, it still doesn’t work.”

…

Customer: “Hey, I plugged it in, and it worked!”

I have to wonder: did this person misread my advice as “make sure it’s unplugged?” Did he simply ignore it? Did he think it meant “check to see whether it’s plugged in, but don’t change the situation one way or the other?”

Why do you call up tech support if you aren’t willing to follow the directions we give you?

The worst part is, he probably thinks he solved it himself and we didn’t help at all.