Tag: blogging

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At this point, the only (useful) official word from Amazon as to why thousands of books with LGBT themes disappeared from search results over the weekend is the “embarrassing and ham-fisted cataloging error” statement sent to Seattle Post-Intelligencer and other sources, also mentioning a number of other categories impacted. This article also has the unconfirmed word from former Amazon employee Mike Daisey that it was a matter of user error where someone mixed up some tags while working on the site, and the change just propagated globally.

Before Amazon finally spoke, tehdely posted an interesting theory that it might be might be astroturfing or a Bantown-style troll, deliberately pitting Amazon against the LGBT community to watch them fight each other for the lulz. A writer at Feministing asked her editor to call up Amazon and was told that it was not a glitch, but an automatic policy to hide “offensive” search results. Patrick Neilsen Hayden attributed it to bureaucratic incompetence.*

Now, some thoughts:

1. If this was intentional, on anyone’s part, it was both wrong (as discrimination) and stupid (as bad PR and as throwing away potential sales). If it was unintentional, it was still stupid.

2. Amazon really dropped the ball on PR. They should have responded much sooner (yes, it was a holiday weekend), and with something more detailed than “It was a glitch.” Something like, “We’re sorry, it was an unintentional error and we’re trying to fix it” would have gone a long way toward preventing the outrage from spiraling out of control. And we still don’t have anything more detailed than “ham-fisted cataloging error,” or (as has been pointed out) an apology to the authors and communities affected.

2a. And seriously, you’re an internet pioneer: use the Internet. You have email, you have official Twitter accounts, you have a space to put messages on your home page. Use them.

3. Twitter demonstrates that the internet is now fast enough and ubiquitous enough that people can develop a mob mentality without actually being in close proximity to one another. This includes not just people whipping each other into a frenzy, but people taking more permanent actions (deleting accounts) based on incomplete information.

4. No matter how many times something has been debunked (i.e. the “hacker” who claimed to have hacked the site), someone will see it who hasn’t seen the response and repost it as true. (You’d think I would have learned this from comics discussion forums by now.)

5. Canned responses from customer service are not authoritative statements of company policy. Half the time they’re not even answering the question you asked.

6. There are really two issues: (A) Adults-only books are being hidden from search results. (B) LGBT books were being misclassified as adults-only.

7. Combining #5 and #6, when a CSR monkey answers A, that’s not an official statement of policy on B.

8. Removing adults-only books from sales rankings is a dumb way to hide them from search results. Add a flag and let the user choose whether or not to include them like Google, Flickr, etc.

*The second-paragraph links were originally in a separate post, in the form of a collection of tweets. I’ve since combined the two into a single post.

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It looks like the campaign to reclaim BlogExplosion is working! The efforts to bury the forum spam have brought new members into the site, and earlier this week a new administrator appeared on the forums, banning over 55 accounts used by spammers and deleting 13,000 spam posts. This morning, the banner approval I’ve been waiting for since August finally went through.

Things are looking up!

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I haven’t written much about BlogExplosion in a long time.  I participated a lot for a few months, then kind of left it alone for a while, until I came back to it last year when I launched Speed Force.

Sadly, in the last few months its owners seem to have abandoned the site to let it run on autopilot. Most of it is automated, but there are features that require administration: approving new blogs and banners, moderating the forums, etc. The few volunteers with the ability to approve submissions are swamped, the main page promotes features that no longer exist, and the forums are overrun with spam.

In the past two months the community has attempted to take back the forums by out-posting the spammers, and it seems to be helping, but it’s not enough. The next step is a letter-writing campaign to convince BlogExplosion’s owners to at least delegate some authority to community volunteers who are willing to put in the effort to take care of the site.

Rather than send the form letter, I decided to write my own, and sent the following this morning:

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The “Premio Dardo” award has been sweeping through comics blogs over the last week or two, and Groovy Superhero bestowed it upon my comics blog, Speed Force. The idea is that someone gives you the award, then you pass it along to other bloggers you appreciate.

It’s basically a chain letter or tagging meme, in the form of an award.

I was curious as to where the meme actually came from, and did some digging. I didn’t find much of anything conclusive, but I did find some interesting things:

Premio Dardo: I Entrega de Premios, Best Blog Darts Thinker

  • “Premio Dardo” means “Dart Award” in Spanish, which fits with the “I Entrega de Premios Dardo 2008” text. (This means that “Premio Dardo Award” is kind of like “La Brea Tar Pits” in that it literally means “Dart Award Award.”)
  • The oldest post I could find in English was October 29, 2008
  • Looking up the Spanish phrase from the image, I was able to trace it as far back as February 2008 on Spanish-language blogs.
  • There are at least two versions of the image: One large, with text in the empty space at the lower left. The other small, with a black border and text in the border like the much-parodied motivational posters, and labeled as “Premio Dardos.”
  • There are at least two different descriptions of the award in English:

    This award acknowledges the values that every blogger shows in his or her effort to transmit cultural, ethical, literary, and personal values every day.

    and

    The PREMIO DARDO is designed to recognize unique voices and visions on the Web as well as to promote fraternization amongst bloggers of all sorts.

  • The number of blogs you’re expected to pass along the award to is variously given as 5, 10, 12, and 15.
  • Blogspot’s search doesn’t seem to work.

The text on the oldest version I could find reads:

La I Entrega de Premios Dardo 2008 se abre paso entre un gran elenco de Premios de reconocido prestigio en el mundo de la literatura, y con el reconoce los valores que cada blogger muestra cada día en su empeño por transmitir valores culturales, éticos, literarios, personal, etc.., que en suma, demuestra su creatividad a través su pensamiento vivo que está y permanece, innato entre sus letras, entre sus palabras rotas”. El premio debe acoger en su interior a un mínimo de 15 bloggers

Roughly translated:

The Dart Awards Ceremony I 2008 appears among a large list of prestigious awards in the world of literature, and recognizes the values that each blogger shows each day in their efforts to convey cultural ethical, literary, personal, etc. values… in short, it demonstrates his creativity through his vibrant thoughts, which remain innate within the letters, torn between his words. ” The prize must encompass at least 15 bloggers

I surmise that:

  • Somewhere late last year, the meme jumped from Spanish to English, with only a partial translation of the description.
  • Somewhere along the line, the description fell off, and someone wrote a new one.
  • Many recipients found it hard to choose 15 blogs, and shortened the list. The shorter number got passed along.

I do have to wonder about the branching factor.  Each recipient passes the meme along to 5–15 new recipients, which means that if they react quickly, the number of Premio Dardo recipients will increase dramatically (think Tribbles).  If it started out more than a year ago, it’s had plenty of time to overrun the blogosphere.  I can only assume that a significant fraction of people who receive it just ignore it, producing dead ends on its path.

Or maybe there are just a lot more blogs out there than I think there are.

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For the longest time, I figured Twitter was little more than a social toy. But after signing up two months ago, I’ve completely changed my view. Here are five lessons I’ve picked up.

1. There are many ways to use it.

Twitter asks the question, “What are you doing?” Some people answer that, and post things like, “eating dinner.” Some people ignore it and post other thoughts. Among the uses I’ve seen:

  • Running commentary throughout the day.
  • Random thoughts.
  • Announcements, particularly bloggers announcing new posts, or news sites announcing new articles.
  • Hey, look at this link I found. (The classic linkblogging post.)
  • Conversations with other users.
  • Even a story told one line at a time. (@Othar, a side story connected to Girl Genius)

It can replace a blog, or complement it.  Mine started out just as another feed for updates, but I quickly realized I could post small stuff on Twitter and save the blog for the long posts like this one.

I’ve seen some people who post 20 times a day, and others who post once or twice a month.

2. Writing short posts can be liberating.

You don’t need to think of a catchy title. You don’t need to worry about structure. You don’t need to worry about fully developing an idea. And the rapid-fire nature of the site gives you a sense that you’re only worrying about now. No one expects you to be profound. All you have to do is jot down your thought and fire it off.

3. Writing short posts can be frustrating.

One of my high school teachers used to quote this adage: “If I had had more time, I would have written a shorter letter.” It’s easy to ramble. It’s hard to edit. And it’s really easy to run into that 140-character limit, especially if you’re including a link (even if you use a URL shortening service like tr.im).

Sometimes I think what I want to say is short enough to fit, but I find myself spending several minutes trying to rephrase it, use shorter words, cut out unnecessary phrases, and, if I have to, abbreviate words just to cram it into that tiny space.

On the plus side, the result is usually very concise.

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